# Authy Application: Twilio Also called authy desktop, twilio authy Twilio, Security A desktop 2FA app Twilio ended. The old window was Authy Desktop.exe. The phone app is what remains. It is not Microsoft Authenticator. ## What you need to know Authy Desktop is retired. The phone app is what Twilio still supports. Twilio ended Authy Desktop on 19 March 2024. Authy Desktop.exe is leftover. Microsoft Authenticator is a different phone product. Bitwarden TOTP is yet another vault feature. - **What is it?**: Twilio 2FA. Desktop app is retired **Desktop still OK?**: No. EOL 19 March 2024 **Same as Microsoft Authenticator?**: No. Different vendor Feex says If Authy Desktop will not sign in, I would treat that as the 2024 end of life, not a broken GPU. I would move tokens on the phone. I would not call this Microsoft Authenticator, and I would not invent a Feex 2FA sensor. ## What is Authy? Authy is Twilio's authenticator. The Windows desktop app is retired. Tokens live in the phone app Twilio still ships. ## If you have never used it If you still have Authy Desktop.exe, Twilio ended that Windows app. End of life was 19 March 2024. The phone Authy app is what Twilio still supports. Do not hunt a fresh desktop installer as a daily 2FA client. Microsoft Authenticator is a different vendor and is also a phone app. This is not a password manager. ## What is it used for? **Phone TOTP and push** The supported client is mobile. Microsoft Authenticator is a different phone app. **Legacy desktop leftover** Authy Desktop.exe may still be on disk. Twilio says it is end of life and has logged desktop users out. **No official export from desktop** Twilio noted the app lacked export. Moving tokens means re-adding them on the phone or another authenticator. ## Who is it for? - People whose 2FA still says Authy on a phone - Users with a dead Authy Desktop window after 2024 - Anyone who should not install Microsoft Authenticator expecting an Authy backup ## Current status Desktop app retired. Phone app remains. This article records the Windows leftover. ## How old is it? Authy launched in 2012 and Twilio bought it. The desktop apps reached end of life on 19 March 2024. Current Authy is the mobile app. A 2018 Authy Desktop screenshot is retired software. ## Versions Major channels first. Exact build numbers are not all verified here. Authy iOS / Android Authy Desktop (retired 2024) ## System requirements Values follow the publisher's public guidance. Workload still changes the real need. ### Minimum | Operating system | Desktop is retired. Phone OS versions follow Twilio's mobile listings | | ---------------- | --------------------------------------------------------------------- | | RAM | Not applicable on current Windows. The desktop app is end of life | ## Resource profile - **CPU demand**: None if uninstalled **Account demand**: Phone number tied to Authy ## Installed processes These executables belong to this product when it is installed. | Authy Desktop.exe | Retired Windows desktop app | | ----------------- | --------------------------- | ## Startup components A leftover desktop shortcut at logon will only fail. Remove it. ## File locations | Typical install | C:\Users\\\\AppData\Local\Authy Desktop\\ | | --------------- | ---------------------------------------------- | ## Common problems ### Desktop login rejected Expected after EOL. Twilio invalidated desktop devices. Use the phone app. ### No export button You re-add tokens at each site. That is Twilio's documented gap, not a Windows file you can copy safely. ## Getting unstuck ### Use the Authy phone app, not a new desktop build from a forum Twilio's EOL notes are on help.twilio.com. A "Authy Desktop 2026" host is not a supported path. ### Re-add TOTP at each site if you are leaving Authy Microsoft Authenticator will not receive an official Authy desktop export. ### Uninstall leftover Authy Desktop.exe if it only errors Settings > Apps. The phone app is the remaining product. ## Alternatives Microsoft Authenticator or another phone authenticator. Bitwarden if you store TOTP in that vault. Okta Verify if work assigned that app. ## Official help and downloads Start with the vendor. Random exe sites are not a support channel. | Download | [authy.com/download/ ](https://authy.com/download/)Official installer or vendor page | | ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Help | [help.twilio.com/articles/115001945683 ](https://help.twilio.com/articles/115001945683)Vendor support | | Official site | [authy.com/ ](https://authy.com/)Start here, not a random exe host | | Desktop EOL guide | [help.twilio.com/articles/22771146070299-End-user-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app ](https://help.twilio.com/articles/22771146070299-End-user-guide-End-of-Life-EOL-for-Twilio-Authy-Desktop-app)What Twilio told desktop users | ## Related hardware The retired desktop app is irrelevant hardware-wise. The phone is the device that matters. ## Technical details Technical details Vendor version numbers change. This article does not pin a build. ## Related These entities connect to this article. Type is shown on every link. [Bitwarden: Application](https://feex.it/wiki/software/bitwarden)[Microsoft Authenticator: Application](https://feex.it/wiki/software/microsoft-authenticator)[How to read Task Manager: Guide](https://feex.it/wiki/software/system/how-to-read-task-manager) ## Sources and verification Reviewed by Feex editorial. Last verified August 2026 Status: Legacy Information. [How we research](https://feex.it/wiki/research). - [Authy official site ](https://authy.com/)· Vendor product page - [Authy help ](https://help.twilio.com/articles/115001945683)· Vendor support - [Twilio Authy Desktop EOL ](https://www.twilio.com/en-us/changelog/end-of-life--eol--of-twilio-authy-desktop-apps)· Desktop apps reached EOL on 19 March 2024 - [Foxhole process map ](https://foxhole.feex.it/)· First-party samples on Windows PCs. Not a lab benchmark. ## Was this article useful? A yes or no is enough. Pick a reason if you want, or add a short note. Quick facts The short identity of this page. Specs, sources, and the full story stay in the article. - **Developer**: Twilio **Category**: Authenticator (desktop retired) **Process**: Authy Desktop.exe **License**: Free. Desktop app is end of life **First released**: 2012 **Official site**: [authy.com](https://authy.com/) **Mapped by Feex**: Seen on Windows PCs in Foxhole Legacy Information: Last verified August 2026 --- Source: [Canonical Feex Wiki page](https://feex.it/wiki/software/authy/) [Developer guide](https://feex.it/wiki/developers/) | [API policy](https://feex.it/developers/api-policy/) | [Agent guidance](https://feex.it/wiki/llms.txt)